At Chef Sunil Kumar, we strive to ensure your satisfaction with every purchase. If for any reason you are not satisfied with your order, you may request a return under the conditions outlined below.
Eligibility: Returns are accepted within 7 days of delivery. The item must be unused, in its original packaging, and in resalable condition.
Non-returnable items: Digital downloads, personalized items, and perishable food products are not eligible for return or refund unless defective.
Return Process:
Email us at info@chefsunilkumar.com with your order number and reason for return.
Once approved, we will provide the return shipping address.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Once your return is received and inspected, we will notify you via email.
Approved refunds will be processed to your original method of payment within 5–7 business days.
If you haven’t received a refund after this period, please check with your bank or credit card provider first before contacting us.
We only replace items if they are defective or damaged. If you need to exchange an item, email us at info@chefsunilkumar.com.